Qlik has an ongoing commitment to protecting the data of our customers, business partners and employees. We believe in communicating in an open, transparent manner about the ways in which your data is collected and used, and respecting customers’ choice and control over their data. Accordingly, we have developed a robust, enterprise-wide privacy program to ensure compliance with the evolving landscape of privacy and data protection laws and maintain the trust our customers have in our products and services.
Qlik’s Privacy Team, led by our Data Protection Officer, in conjunction with our IT Security Team, administers and monitors the effectiveness of our privacy program. Our privacy program is supported by a cross-functional team of Data Privacy Champions, including representatives from Legal, IT, R&D, Product, Consulting, Sales, Marketing and Support. The privacy program is underpinned by comprehensive processes and controls, such as:
Organizations and individuals can use Qlik products with confidence, knowing that we built our products, from inception, with security and privacy in mind. We utilize both security- and privacy-by-design practices in our development processes which adhere to applicable privacy laws.
Your Data, Your Choice
You decide what content data (i.e. the data/applications) you upload into or create in our products. You can also correct and delete your content data whenever you need, to suit your business.
For client-managed products that are on-premise or customer or third party hosted Qlik SaaS solutions, Qlik does not host these and has no access to your content data.
Qlik as a Data Processor
Qlik is a processor of our customers’ personal data within Qlik Cloud. Therefore, customers can confidently use personal data in their tenants with the knowledge that the Qlik Data Processing Addendum provides the protections required by applicable law.
Your Tenant, Your Choice
You decide what content data (i.e. the data/applications) you upload into or create in your Qlik Cloud tenant. You can also access, correct and delete your Qlik Cloud tenant content data to suit your business and privacy-related compliance needs.
Security of Your Data
Your content data is encrypted in Qlik Cloud and we have multiple layers of security in place to protect it. Qlik personnel do not have direct access to your data unless you otherwise invite us into your Qlik Cloud tenant (e.g., to perform Consulting Services). Visit our Trust and Security page to learn more about the industry-standard security controls we apply to protect your data and our security certifications and accreditations.
Choose your Region
You can select your server location by region when creating your Qlik Cloud tenant.
Read our Product Privacy Notice for more information on how Qlik handles privacy within our products, the server regions available to our Qlik Cloud customers, and other relevant information.
These include, for example:
Please note that personal data in your Qlik Cloud tenant may leave your region:
For support and consulting services, support case attachments and/or consulting-related data are only accessible to those that need access as part of their job responsibilities. All Qlik personnel are bound by confidentiality obligations and receive training on data protection and security.
For further information see our Product Privacy Notice.
If you have further privacy questions please contact our Data Protection Officer at [email protected].