5 Automation Flows for Cloud Communication Platforms

How Cloud Communications Companies Benefit from Offering Native Integrations

With SaaS application automation, cloud platforms can offer cross-channel communication, a unified customer view, caller identification, call history logging to CRMs, dynamic call routing, and chatbots integrations to their customers.

Companies can empower service agents to work from everywhere and perform more customer-centric services by providing direct access to relevant information from multiple data sources – websites, applications, customer relationship management (CRM), applicant tracking system (ATS), and ticketing systems, and more.

Discover five automation flows that you can create and natively embed into your cloud communications platform – all from Blendr.io, a Qlik company.

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